Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Hosting Control Panel you will find a detailed Help Center section featuring many articles and frequently asked questions. They are compiled by our support team of skillful technicians. Simply type in your question and our smart software will return the best answer.

  • Top quality support service
  • Instructional Video Clips

  • If you would like to see how a task is accomplished or how a problem is resolved, instead of just reading about it, take a look at our compilation of educational video tutorials. They address a variety of topics and will help you quickly find your way around our Web Hosting Control Panel.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24–7 client support service and a one–hour support ticket response guarantee. Our professional technical support engineers will be at your disposal 24x7 to attend to your enquiries and to solve any issue that you might possibly face. Simply submit a support ticket from the Help section and we will reply within a minute.